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PayJoy Philippines (English)
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PayJoy Philippines (English)
Start with PayJoy
Start with PayJoy
Sell more phones! Staff guide to PayJoy’s easy payments and app help.
Customer Application Process
How do customers apply?
What’s the minimum/maximum loan amount?
How long does the whole process take? (From Application to getting the desired Device)
Handling Rejections & Troubleshooting
Why do applications get rejected?
Can customers reapply after rejection?
Who do we reach out for technical issues?
Training & Support
Is there staff training?
Who do we contact for urgent issues?
Payment Information
What payment options do customers have?
What payment plan options are available?
How do customers pay?
How should I handle customer questions about payments or accounts?
Merchant Login
Merchant Console
What’s inside the Merchant Console that your clerk/promoter will see?
How can I get my credentials?