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  1. PayJoy Philippines (English)
  2. Start with PayJoy

Start with PayJoy

Sell more phones! Staff guide to PayJoy’s easy payments and app help.

Customer Application Process

  • How do customers apply?
  • What’s the minimum/maximum loan amount?
  • How long does the whole process take? (From Application to getting the desired Device)

Handling Rejections & Troubleshooting

  • Why do applications get rejected?
  • Can customers reapply after rejection?
  • Who do we reach out for technical issues?

Training & Support

  • Is there staff training?
  • Who do we contact for urgent issues?

Payment Information

  • What payment options do customers have?
  • What payment plan options are available?
  • How do customers pay?
  • How should I handle customer questions about payments or accounts?

Merchant Login

  • Merchant Console
  • What’s inside the Merchant Console that your clerk/promoter will see?
  • How can I get my credentials?
PayJoy Philippines (English)
Tagalog (Pilipinas)